2 months later and claim not resolved!

Incredibly bad service received from Discovery Insure. I submitted a claim on the 3rd of May and now almost two months later it is still not properly resolved. The person managing the claim is almost impossible to get hold of, he has not responded to a single one of my emails or voice mails that I've left. Two weeks ago I managed to get hold of him by phone and he promised to have the final issue sorted out within the next two days and I'm still waiting for any kind of response.

This is by far the worst experience I have ever had with any insurance company ever. I'm extremely disappointed considering I've been a Discovery clients for many years and have almost all of their products in their portfolio and only had good service from them in the past.