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Thanuj T
1 reviews | Active since Jan 2017
21 Nov 2019, 08:22
10 Star Service
I was unfortunate to have 2 claims in 1 week,1 for my cell phone damages and 1 for my vehicle. Phumla Magagula was my claims advisor.She was was on top of things from the word go,following up with service providers for my cell phone repairs and dealing with my vehicle claim.Both claims were approved in a few hours after assessments was done.Phumla has great customer service s****s and she is an absolute pleasure to deal with.Well done Phumla and discovery for your outstanding service and knowing how to take care of your clients.I have not regrets moving my entire portfolio to Discovery.
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Replies (1)Discovery Insure's replyOfficial
21 Nov 2019, 09:15Good day Thanuj,
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Discovery Insure
Discovery Insure's reply21 Nov 2019, 09:15
Official
Good day Thanuj,
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Discovery Insure
