1 month and no response

I mailed Discovery insure on 26 September hoping to get an urgent to move my home insurance to them. i'm an existing policy holder. Still waiting for someone to contact me despite following up a few times.

Thinking it's time I rather be moving my business away from them as they don't seem to care for their current customers. Absolutely pathetic service. I need to apologies to all the clients, friends and family I sent their way. If I knew how bad their after sales service was, I would never have recommended them.