1 reviews | Active since Feb 2020
Zwelethu - YOUR SERVICE IS THE BEST!
BEING IN PAIN AND PUSHED FROM YOUR DOCTOR TO YOUR MEDICAL AID BACK TO YOUR DOCTOR IS HONESTLY SOMETHING I WONT WISH UPON MY HATERS. I think that briefly sums up my experience over the past two weeks. Now this is my first time posting and while I started of quite negative this post is truly an appreciation post, to a gentleman I define as my Knight in shining armor!. Today as I picked up my phone to make another exhausting call to discovery to find a way forward, I didn't expect to be put through to someone that honestly cared! ZWELETHU, YOU NOT ONLY UNDERSTOOD AND SYMPATHIZED WITH MY PAIN, YOU ACTUALLY MADE IT YOUR DUTY TO FIND A RESOLVE. Your passion for your job truly is contagious, having been in the service industry for years I have myself truly experiencing a higher level of respect for people like Zwelethu , you sir are truly the ambassador of what great customer service looks like. While my query is still being looked at , I am confident and at ease as I know its being handled by Zwelethu! Oh and the best part, he said he would call me back to keep me updated, guess what! HE DID! Thank you Zwelethu, you deserve a raise! #givethatmanaraise #discoveriesfinest #knightinshinningarmor!
