CT
Celeste T

1 reviews | Active since Jul 2023

14 Jul 2023, 12:21

Zero Rated Custoner Service and Claims

Zero Rated For Claims and Customer Service.!!! I cannot give them any stars for Non Performance! My Dad has attempted to lodge a claim since 2017. Atrocious Customer Service! Call Centre unable to assist. My Mom has passed away 6 years ago and my Dad who is a pensioner is unable to process his claim. Pathetic!

0
Replies (2)
Discovery Health
Discovery Health's reply14 Jul 2023, 12:24
Official
Dear Celeste T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply14 Jul 2023, 17:07
Official
Dear Celeste T

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team