GH
Gary H

1 reviews | Active since May 2016

11 May 2016, 06:38

Zero client service

<p>When you log a claim with Discovery Health nobody ever gets back to you, they don't capture the ref in the automated email on their website, if you call them to follow up and don't have their ref number they sent you, you cannot get feedback and need to relog the claim and then the whole frustrating process of no feedback s****s again.</p>

0
Replies (1)
Discovery Health
Discovery Health's reply16 May 2016, 07:10
Official
Thank you for your patience while we investigated your query. We can confirm that your query is resolved and all future notifications will be emailed to you. We sent an email with further details and if you experience this issue again please do not hesitate to contact us directly. Regards Jashvir

Best regards,