DJ
Doe J

1 reviews | Active since Jul 2011

10 Jun 2025, 08:11

Your support staff are ****s.

Abuses market position regularly,

rejected a valid claim for a GP visit. Chat support says try again it won't be rejected. Of course it got rejected again

0
Replies (4)
Discovery Health
Discovery Health's reply10 Jun 2025, 10:16
Official
Dear Doe J 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply12 Jun 2025, 17:51
Official
Dear Doe J

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

DJ
Doe J's update01 Jul 2025, 10:17
Reviewer Update
yes you have. yet my rating stands because "One should not commend a fish for swimming"
Discovery Health
Discovery Health's reply04 Aug 2025, 10:12
Official
Dear Doe J

We have noted your comments.

Regards
Discovery Health Servicing Team