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Crystal C

1 reviews | Active since Jan 2016

12 Jan 2016, 08:11

Your service providers are ill-informed

This is a complaint regarding discovery health and their service providers. My GP informed me that i could go to the dermatologist with his referral and claim back from this insurance- I followed this instruction and even at the Dermatologist said the same thing. Discovery health has rejected my claim, and will not reimburse me because i needed authorization before. Now i sit with the bill (of R1500- a third of what i live off a month), because all these parties were miss-informed. Someone needs to pull up their socks- and it is not me!! Because i can't afford socks anymore! This is why I pay you people every month, for peace of mind! <br> <br> GP-- Dr. Knoetze -- ***<br> Dermatologist-- Dr. Ives J F -- ***

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Replies (1)
Discovery Health
Discovery Health's reply12 Jan 2016, 14:25
Official
Hello crystal_1989,

Thank you for your comment and speaking to me.

We've confirmed that you have been contacted and your query has been addressed. You may contact us on ***if you have any further queries.

Kind regards
Sirgree