TS
Thato S

1 reviews | Active since Jul 2014

16 Jan 2024, 10:38

Your Discovery Health Medical Scheme benefits have been temporarily stopped - Miss F Sodi (***) -MailRef#***#- -MailRef#***#-

Been waiting for Client Relationship Managers to contact me for four days now regarding My sisters' medical aid, I had a call last week Friday, and got through, but the call cut and the lady did not even bother to contact me. I had already given her my ref number. My sister needs her meds, until discovery contacts me she will not be able to receive her chronic meds.

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Replies (2)
Discovery Health
Discovery Health's reply16 Jan 2024, 11:30
Official
Dear Thato

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply16 Jan 2024, 15:59
Official
Dear Thato
 
Please check your emails for feedback from us.
 
Regards
Discovery Health Servicing Team