SR
Steph R

1 reviews | Active since Jun 2026

05 Jun 2026, 00:02

YOUR APP IS USELESS ..

The App has been designed with 3 objectives: 1. To 'entertain' through ridiculous gamified assessments (in order to) 2. Gather research (in order to) 3. Upsell other Discovery products

Trying to use the App for its functional benefits (submit claims/ claim status etc) is like navigating the TEMU App. I've had to rely on the App AI bot to provide me with a direct link amongst the 'Sleep Well. Get rewarded' / 'Do a Mental Wellbeing Assessment' banners that take up the entire screen. It's absolutely ridiculous

0
Replies (2)
Discovery Health
Discovery Health's reply05 Jun 2026, 06:34
Official
Dear Steph R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply18 Jun 2026, 18:45
Official
Dear Steph R

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team