RB
Rudi B

1 reviews | Active since Jun 2016

02 May 2025, 12:26

YOU STEEL FROM THE POOR... AND YOU SMILE ABOUT IT !!!!!!!!

Hallo,

Please explain it to me.... why does the medical aid going up every year, and every year you cover less ?????????????????????????????????????

My wife is struggling with her ears for about 8 months now.... she does not sleep... crying everyday... WE CANNOT EVEN TALK TO HARD IN THE HOUSE !!!!, and after waiting to get approval to see a doctor that can help her... you don't cover grommets for ears anymore from last year on our plan !!!!!!!!!

WHER DO YOU THINK WE MUST GET MONEY TO HELP MY WIFE ???????

Every year we must hear on the news how much profit Discovery has made for the financial year.... but you keep on pushing up the medical aid and also cover less ?????????????????

YOU ARE *****S THAT STEEL FROM THE POOR... AND YOU DO IT WITH A SMILE AS WELL !!!!!!!!!!!!!!!!!!!

I wish we could leave Discovery, but we can't because the work only approve Discovery Health !!!

0
Replies (4)
Discovery Health
Discovery Health's reply02 May 2025, 13:55
Official
Dear Rudi B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply02 May 2025, 15:23
Official
Dear Rudi B

We’ve contacted you and addressed your concern. 

Regards 
Discovery Health Servicing Team
RB
Rudi B's update16 May 2025, 11:12
Reviewer Update
Discovery when out of there way to help us on the end of the day... the doctor filed in forms and by the graze of God, Discovery otherized to help my wife with the operation she needs so badly on her ears.

I apologize to Discovery for telling them they steel from the poor... you proofed me wrong today, and I'm really sorry... I was just angry and desperate to get help for my wife.

Thank you for helping my wife... and thank you for the profession and sincere help on the end of the day.

Regards,
Rudi
Discovery Health
Discovery Health's reply20 May 2025, 10:25
Official
Dear Rudi B

Thanks for taking the time to post this awesome feedback. 

Regards 
Discovery Health Servicing Team