You have to jump through hoops before they process your application to join

It is absolutely disgusting what Discovery expects prospective members to do in order to complete an application. I have been trying to add my mother as a dependent on my plan since March! It's been the worse run-around experience of my life!!! Finally in May, we decided not to add her as a dependent but apply for her own principal membership with Discovery, after a month of just waiting with no feedback, we are tasked with the most impossible to meet requests. Doctors are refusing to provide us with the confidential information that is being requested by the underwriters and call centre agents. Consultants emailing and calling us are so arrogant, it's ridiculous! At this point, instead of adding one more member, I want to cancel all medical aid, vitality and group life memberships that I am currently paying Discovery for. I'm certain another medical aid provider will be happy to sign us on without all the headache.