SS
Steyn S

1 reviews | Active since Dec 2022

12 Dec 2022, 13:04

**** you Discovery

I wanted to get medical aid with Discovery and everything went good until they phoned me with the questions before activating my account. Everything went good until they asked me about my stomach, where I answered I get heartburn like a normal person does and they wanted to give me a 12 month waiting period for anything to do with my stomach. So I said in that case I don't want your ****... Now they won't ****ing stop sending me sms messages saying welcome to the family and promotional ****. I phoned to tell them to ****ing take my number off their ****ing system seeing as they don't want my business, I ended up staying on the phone for at least 20 minutes with no answer. Let's hope they see this and take my ****ing number off your ****ing system.... ****ing ********.... **** you ****s...

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Replies (2)
Discovery Health
Discovery Health's reply13 Dec 2022, 06:38
Official
Dear Steyn S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply13 Dec 2022, 10:03
Official
Dear Steyn S

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team