You CANNOT make mistakes here

<p>I recently moved to Discovery from another medical aid scheme.</p> <p> </p> <p>My payment got debited, as expected. Then, I got a notification that the payment reversed. Okay, fair enough. These things happen. But, because it is medical aid, getting the payment in was a huge priority. </p> <p> </p> <p>After about an hour our trying to get through but being cut off, I spoke to someone who sent me the details to do a manual payment. I did it and sent off the proof.</p> <p> </p> <p>Today, I get notified that my membership has been suspended for non-payment. After quite a wordy few phone calls, the suspension was lifted.</p> <p> </p> <p>Usually, this wouldn't bother me much. Mistakes do happen. However, this is medical aid. A mistake with regards to non payment can easily cost lives. Had it been a phone bill or something like that, I would laugh it off. This is serious, and you cannot, under any circumstances, afford to accidentally suspend membership here. I am livid. Because of this, I am honestly undecided whether or not to keep my medical with Discovery or rather try Momentum. Really, really poor show.</p>