You are wasting my time, Horrible Service Received for the 4th Time - for the 5th time I need assistance

<p>I am an assistant and 3rd party on 2 member's profiles. </p> <p>I have tried since yesterday, 4 times to get tax certificates (2011 - 2014) on one of the members for tax purposes.</p> <p> </p> <p>The first guy (Yesterday), said he would send it to me, nothing received. The second guy (Yesterday), said he would send it to me, only received 1.<br />Spoke to a woman this morning, I think Bianca, received all the wrong ones, then tried phoning 2 times, both times the call was dropped. <br />Then I spoke to Samantha now, "Who was expecting system problems" and transferred me, I held the line for 5 mins and the call was dropped. </p> <p> </p> <p>You are wasting my time, please, I need these documents.</p> <p>Please can someone who can assist me get in touch. </p> <p> </p> <p>Thanks</p>