1 reviews | Active since Jan 2016
You are wasting my time
You are wasting my time, let me know of your underwriting decision so I can know if I should take my business elsewhere. It shouldn’t be so hard to onboard a dependant. You asked to fill out forms, which I did. You asked for previous medical aid cover which was provided. You asked for doctor’s reports which I did. You asked for more clarification which I had to go back to the doctor and subsequently provided. I don’t know what you want anymore, tell me if I can add the dependant or decline so I can find another medical aid to use. I’m a very busy person, I don’t have time for the back and forth. I pay to get those reports so at this point I don’t know what you want anymore.
And to the person running the Discovery underwriting department, from the bottom of my heart…**** you!
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
