TM
Thandiwe M

1 reviews | Active since Jan 2016

27 Aug 2026, 18:57

You are wasting my time

You are wasting my time, let me know of your underwriting decision so I can know if I should take my business elsewhere. It shouldn’t be so hard to onboard a dependant. You asked to fill out forms, which I did. You asked for previous medical aid cover which was provided. You asked for doctor’s reports which I did. You asked for more clarification which I had to go back to the doctor and subsequently provided. I don’t know what you want anymore, tell me if I can add the dependant or decline so I can find another medical aid to use. I’m a very busy person, I don’t have time for the back and forth. I pay to get those reports so at this point I don’t know what you want anymore.

And to the person running the Discovery underwriting department, from the bottom of my heart…**** you!

0
Replies (2)
Discovery Health
Discovery Health's reply28 Aug 2026, 07:15
Official
Dear Thandiwe M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply31 Aug 2026, 13:56
Official
Dear Thandiwe M

We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team