You advertise false help toward monthly contribution concessions

Dear Discovery,

You could not help me despite your posted message on Google...

This was your message posted: Discovery stated that members can apply for up to three months of “contribution concession”. “Individuals with a positive MSA balance equivalent to at least one month's medical scheme contributions may apply to access this option, with no suspension imposed on their membership for this period.”Apr 15, 2020

NOT TRUE: 1. MSA balance must be equal to 1 month contribution BUT carried forward from LAST YEAR....seriously? 2. If you do have a positive balance from THIS YEAR's contributions, you can still apply if you downgrade your plan...again...seriously?

So you advertise a false statement, you cannot help your members.

Extremely disappointed.

kind regards Ingrid David