1 reviews | Active since Mar 2012
Yet again, no response from Claims Adjustments.
I'm sick and tired of having to repeat the same complaint over and over and over again.<br> <br> My reference number ***:<br> <br> Here is your exact response Discovery:<br> <br> \Thank you for your email<br> <br> We have received your amended account request and will process this within the next 2-3 working days. Your reference number is ***.<br> <br> Details of these claim/claims will reflect in your next Discovery Health claims statement/notification.\"<br> <br> IT HAS BEEN 7 DAYS WITH NO RESPONSE OR FEEDBACK!!!! <br> I AM BEYOND LIVID ABOUT THIS AWFUL SERVICE!!!! SEE MY PREVIOUS HELLOPETER COMPLAINTS!!! <br> <br> GET SOMEONE FROM CLAIMS ADJUSTMENTS TO PAY THE R950 OWED AND I WANT TO SPEAK TO THE DIRECTOR OF CLAIMS ADJUSTMENTS TO EXPLAIN TO ME WHY THEIR DEPARTMENT IS BEYOND PATHETIC WITH THEIR SERVICE!!!<br> <br> I EXPECT A CALL TOMORROW!!!"
Thank you for your comment.
We apologise for the manner in which your query was handled. This is not the level of service we aim to deliver.
I can confirm that you have been in contact with our Contact Center who are currently assisting with the resolution of your query.
Should you have any further concerns please feel free to contact us.
Regards
Keymira
Thank you for your comment.
We apologise for the manner in which your query was handled. This is not the level of service we aim to deliver.
I can confirm that you have been in contact with our Contact Center who are currently assisting with the resolution of your query.
Should you have any further concerns please feel free to contact us.
Regards
Keymira