1 reviews | Active since Sept 2014
Yet again Medxpress playing games!
I tried to place order for my chronic medication via medxpress, first was told that I cannot have anymore as I'm not due for it, even though I only have enough left for 2 days.<br> <br> Then I get told its been resolved, shortly after that I get an SMS telling me that they cannot get hold of me on my phone (funny that as nobody else has an issue) Called them and as to be expected from this highly efficient organisation you get put on hold forever and no response.<br> <br> Every single month I have an issue with this lot and its just getting worse and worse.<br> Discovery will reply with the usual line of it is being addressed and wont happen again, blah, blah, boring!<br> <br> There is a reason its called chronic medication and that's why I need it to stay alive.<br> Discovery insisted that we must use medxpress so that they can save a few Rand and then expect their customers to simply accept ongoing, shocking, dismal, inefficient service from their service provider!<br> <br> Discovery this is absolutely shocking, not that you care or will do anything about it.<br> <br> Very, very dissatisfied with this pathetic service<br>
Thank you for your comment.
We confirmed that the MedXpress Team has been in contact with you and assisted with your query. Please accept our sincerest apologies for the any inconvenience this may have caused you.
Regards
Discovery Health Servicing
Thank you for your comment.
We confirmed that the MedXpress Team has been in contact with you and assisted with your query. Please accept our sincerest apologies for the any inconvenience this may have caused you.
Regards
Discovery Health Servicing
