1 reviews | Active since Jan 2018
Wrong sign up for Vitality
If you a young star like me and still have intention of changing companies. Especially if your boss pays for your medical aid. I would not see joining Vitality as a great idea. As you will be put through to agents on the line that are more than happy to make you boil with frustration and only telling you that a call back will be done as soon as they have an outcome.
Truth be told, I really don't think it was fair to me that I activated vitality for the second time and be charged the full activation fee and for the card. Knowing that I communicated well in advance to advise the change (changing companies)- 3 months before making the move.
As the agent assured me that there is nothing that I need to worry about. Only to find out I would be up for a ride to throw my hard earned money down the drain.
I some what don't blame the guy at Virgin Active that gave me a red bottle with a light backpack. As that was that just an indication that Discovery has really lost my trust in the brand all together and now I really don't feel assured that my car is covered on their insurance cover.
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Kind regards
Discovery Health Servicing Team
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Kind regards
Discovery Health Servicing Team
We have been in touch to answer your comments.
Kind regards
Discovery Health Servicing Team
We have been in touch to answer your comments.
Kind regards
Discovery Health Servicing Team
