1 reviews | Active since Aug 2011
Wrong person!
<p>My father passed away at the end of April 2017. In May I sent Discovery a detailed e-mail requesting them to cancel his membership. I included his membership number, a copy of his ID and the death certificate. Lo' and behold, Discovery kicks me (aged 48, initial J) off as beneficiary on my husband's Discovery plan, instead of my father, JI, aged 90. How incredibly stupid can one consultant be, causing endless red tape in the process, from chronic medication that cannot be dispensed to employee records that are altered and will have to be rectified. We hold Discovery 100% liable for this mess. Pathetic.</p>
Dear suboc
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Dear suboc
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Dear suboc
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear suboc
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
I get the impression that Discovery does not realise the gravity of this error and how it reflects on their professional reputation. As such I will be referring this matter to the relevant regulatory body.
I get the impression that Discovery does not realise the gravity of this error and how it reflects on their professional reputation. As such I will be referring this matter to the relevant regulatory body.