1 reviews | Active since Sept 2014
Wrong meds :(
After countless phone calls to sort out my prescription, it was eventually made available to me at Claremont Dis-Chem.<br> <br> But when I went to pick up my meds (having spent petrol and parking money, as well as time I really cannot afford at the moment), I saw that half of my prescription wasn't there. <br> <br> I'm tired of waiting on line, wasting my airtime. I'm also tired of laboriously crafting emails explaining what's wrong, constantly using reference numbers, etc. So I'm going to try stay calm and let you figure it out instead. Please see to it that my meds are delivered at my house ASAP. In the meantime I will be complaining on the internet (which, albeit less frustrating, is also an inconvenience).
Thank you for your comment.
The MedXpress service was implemented to help our members in being able to get their chronic and acute medication through a more convenient process. Using designated service providers helps medical schemes to make sure you get appropriate treatment at a rate that is also affordable for the medical scheme over the long term. This is part of managed healthcare, to manage conditions in a cost-effective and clinically appropriate manner by applying certain conditions. We confirmed the MedXpress Team have been in contact to assist you.
Regards
Jashvir
Thank you for your comment.
The MedXpress service was implemented to help our members in being able to get their chronic and acute medication through a more convenient process. Using designated service providers helps medical schemes to make sure you get appropriate treatment at a rate that is also affordable for the medical scheme over the long term. This is part of managed healthcare, to manage conditions in a cost-effective and clinically appropriate manner by applying certain conditions. We confirmed the MedXpress Team have been in contact to assist you.
Regards
Jashvir