NG
Nicholas G

1 reviews | Active since Jun 2015

04 Jun 2015, 20:09

Wrong details not corrected

I have sent numerous e mails to discovery to change information on their system. they have my ex wife as my wife and my present wife as my dependent. I joined virgin gym a year ago and have been fighting to have that charged. Virgin told me that dicovery has my wife as my dependent and will be charged as such. After sending discovery proof of my divorce and marriage they said that their side was fine and I need to sort out the money with virgin. After a year with no change and the gym contract coming to an end and having been convinced to stay with vitality I recived my first vitality card -even though I have been with them twice and for over 24months- who's name apears on the card under mine -my ex- so there it is the problem it has been with discovery all along. The kicker is when I joined virgin my wife (HELENA ) was diagnosed with lupus and could not excerise. Have to say virgin did not complain they received their money and so did vitality.<br> Me thinks discovery is big on the money and little on the little people.<br> <br>

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Replies (1)
Discovery Health
Discovery Health's reply05 Jun 2015, 18:04
Official
Hello GeorgNick,

Thank you for your comment.

Please allow us to investigate the matter. We will provide feedback once we have feedback.

Regards
Rishana