Wrong account

<p>My medical aid are debited from my Capitec account. I had a claim that i paid for in cash. i sent in the proof of payment and my claim was settled. The money, however, was paid over to the wrong bank account. Into an old FNB account. I have a dispute on this account and i cannot transfer any money out of this account. That means that that money is now lost. I cannot recover it and because of it i will be in a financial disposition. please help</p>