LB
Lindsey B
1 reviews | Active since May 2015
23 Aug 2022, 09:26
Writing in the sky
I Had a previous membership which was withdrawn and there was an amount owing to the scheme. This was due to the clawback of the savings and the amount was settled directly with Discovery. I still keep getting calls from Shapiro Shaik and they say I owe money. Every morning at 650am I get a call. This is unacceptable that Discovery whom I called and asked please have them stop calling me says I should speak to them! I didn't appoint them and how failure is the relationship if the member needs to sort out their admin with their appointed collector. Please sort out and have them stop calling me and me repeating the same thing over and over
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
23 Aug 2022, 10:49Dear Lindsey B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply23 Aug 2022, 10:49
Official
Dear Lindsey B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
24 Aug 2022, 16:13Dear Lindsey B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply24 Aug 2022, 16:13
Official
Dear Lindsey B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
LB
Lindsey B's updateReviewer Update
06 Sept 2022, 11:20Hi Team
The problem still persists. This morning I got a call again then they followed it up with an SMS. I have repeatedly told them this matter is resolved but I still get calls daily. This is now boderline harrasment.
The problem still persists. This morning I got a call again then they followed it up with an SMS. I have repeatedly told them this matter is resolved but I still get calls daily. This is now boderline harrasment.
LB
Lindsey B's update06 Sept 2022, 11:20
Reviewer Update
Hi Team
The problem still persists. This morning I got a call again then they followed it up with an SMS. I have repeatedly told them this matter is resolved but I still get calls daily. This is now boderline harrasment.
The problem still persists. This morning I got a call again then they followed it up with an SMS. I have repeatedly told them this matter is resolved but I still get calls daily. This is now boderline harrasment.
