Would NEVER reccommend Discovery to anyone

Item: Discovery Health
Rating: 1
Author: Siyanda R

Discovery refuses to allow me to join my husband's medial aid. We have recently found out we are expecting, and rather than allow us to belong to one medical aid and benefit from my husband's cover for my unborn child, they have only offered that we down grade to mine. As a result we are closing all Discovery products we have: Life insurances Retirement Annuity Short term Insurance Medical aids It is appalling, and it does not put their customers first.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

12 Jun 2019, 14:47

Dear siyandaralane

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply12 Jun 2019, 14:47

Official

Dear siyandaralane

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

14 Jun 2019, 13:50

Dear siyandaralane

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply14 Jun 2019, 13:50

Official

Dear siyandaralane

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Siyanda R's updateReviewer Update

14 Jun 2019, 14:05

This is misleading, nothing was resolved. We are closing our portfolios.
Discovery did nothing but re-iterate my initial review.

Siyanda R's update14 Jun 2019, 14:05

Reviewer Update

This is misleading, nothing was resolved. We are closing our portfolios.
Discovery did nothing but re-iterate my initial review.