WORST WORST WORST CLIENT CARE ABSOLUTELY PATHETIC!

I am currently 6 months pregnant, had an appointment with my gynie on the 7th of November, which I had to cancel due to a shortfall that needed to be paid. So phoned my medical aid, to query the shortfall, I forward them the claims sheet from my gynie, and they informed me that the sheet needs to be captured by claims department, this could take 2-3 working days. A week later I had to phone discovery as there was still no correspondence WHATSOEVER!!!! Still no answer, apparently it’s been escalated to a manager, still no clarity from discovery, I am the paying client but I need to contact them all the time to folllow up, no answers as to this day!!!! I am unable to go to my gynie! But if something should happen to me or my baby DISCOVERY MEDICAL WILL BE KEPT LIABLE WITHOUT A DOUBT!

WORST WORST WORST CLIENT CARE ABSOLUTELY PATHETIC!