WORST SERVICE, NO REPLIES, NO HELP

Item: Discovery Health
Rating: 1
Author: Sharne G

Seriously unhappy with Discovery Health & Vitality. Worst customer service ever. I cannot count how many times I have mailed with a query or asking them to fix their apps technical issues with NO REPLY FOR MONTHS ON END. Are we not paying a lot of money for a service? This is not service.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

27 Aug 2020, 06:41

Dear Sharne G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply27 Aug 2020, 06:41

Official

Dear Sharne G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

01 Sept 2020, 15:00

Dear Sharne G

We have contacted you regarding your query.

Regards Discovery Health Servicing Team

Discovery Health's reply01 Sept 2020, 15:00

Official

Dear Sharne G

We have contacted you regarding your query.

Regards Discovery Health Servicing Team