Worst service leading to a miscarriage

I came to one of your hospital network for an emergency and I was shocked. First I had to pay a co payment as you don't cover the fees at the hospital of your choice, then I was expected to pay another co payment to do an ultrasound because again you don't cover so before I could pay again I had a miscarriage.. Now I'm paying medical aid and went to your hospital network but ended up loosing a child. Pathetic service that cost me greatly And all I'm going to get is a lousy sorry from your call centre agent