Worst service ever to add a dependant

<p>Adding my wife as a memeber</p> <p>My wife is already a Discovery health member which we wanted to move from her own account to mine. We sent in the forms and did not receive a response that anything was wrong. When my wife phoned to cancell het membership she was told there was something wrong with our application as they can not read the application. </p> <p>When i phoned the same day they told me the same after which i told them i can read the mail myself can they please send me the copy they have the consultant initial said i only sent it in the previouse day. After corrdcting her that i sent it in the previose week she found my copy and said she can read it. </p> <p>She asked me to sign section 7 again and send in a copy of my wifes id. Which i did. I also mentioned that inwill be out of country till the start of Jan that Discovery must contact me per email.</p> <p>A couple of days later I start receiving mails from Discovery that they can not read my mail again a very generic mail. </p> <p>I rep**** that they can go back to the recording that it is readable. After another exactly the same mail from discovery i rep**** again. I also resubmitted the application as well as asked for Discovery to send me tha application they have in order for me tomcompare to what i have this i am still waiting for.</p> <p>We are still waiting response from Discovery if my wife is added as a dependant.</p> <p>it has been more than two weeks since the start of this episode and i still have no idea what they require more from me and if my wife is added. Worst service ever.</p> <p> </p> <p>Dicovery please contact me via email as requested multiple times</p> <p> </p> <p>regards</p> <p>Kilan Stoop</p>