Worst service ever.

So just update everyone no one has contacted me so far!!!!!!! And they messed everything up even worse this time because not only did they dubbel debit me they also debited they money of the policy that was cancelled in May 2023. My bank account is depleted so please discovery explain to me how am I going to provide for my family this month? And I will be going to my lawyer tomorrow and I will make him POA of my policy so that he can request the recordings between me an your incompoitent staff then I will have him inform the ombudsman because you stole for me I did not give anyone premision to dubbel debit me. And I have a email that was sent to me stating that the R5278.00 will not be deducted from my account. Your company is not here to assist your customers you guys are only there to steel as much money as you can and leave the struggling further in a economy time that South Africas are already struggling. And I have a friend that has over 150000 subribers on twitch and YouTube so I will make sure he gets this info out to as many people as possible. And I will send him bank statements as well as the emails that sent to me just as proof so that everyone can see that discovery is useless.