PS
Phumela S

1 reviews | Active since Jul 2020

03 Nov 2023, 12:42

Worst service ever!

Such ****ty service received from Discovery this morning. How do you keep a client waiting on the line for over an hour??? At the clients expense on top of that.Not that even after that hour I received any feedback !Remind me to never ever recommend discovery medical aid to anyone.

0
Replies (2)
Discovery Health
Discovery Health's reply06 Nov 2023, 06:37
Official
Dear Phumela S

 We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply07 Nov 2023, 13:11
Official
Dear Phumela S

 We’ve responded to your query.
 
Regards
Discovery Health Servicing Team