1 reviews | Active since Mar 2015
WORST SERVICE EVER!! CLOSE DISCOVERY HEALTH
DISCOVERY HEALTH'S SERVICE IS PATHETIC, I HAVE NOT EVEN BEEN WITH THEM FOR A YEAR AND I HAVE HAD ENDLESS PROBLEMS WITH THEM. <br> <br> - I JOINED DISCOVERY HEALTH IN AUGUST 2014.<br> <br> THE MONTHLY PREMIUMS WERE TAKEN OFF SOMEBODY ELSE'S ACCOUNT FOR MONTHS!!!<br> MYSELF AND MY BROKER CHECKED THE BANKING DETAILS WITH DISCOVERY NOT ONCE OR TWICE BUT FOR 6 MONTHS!!! STATING AN AMOUNT OF R59.00 GOING OFF MY ACCOUNT BUT NOT THE MONTHLY PREMIUM. <br> <br> MY BROKER GOT IT SORTED OUT WITH DISCOVERY STATING I SHOULD PAY BACK THE SAVINGS I USED.. I FEEL I SHOULD NOT HAVE TO AS DISCOVERY WAS AT FAULT. <br> <br> MY BROKER GOT ME A NEW A MEMBERSHIP WITH DISCOVERY THINKING MY PROBLEMS HAVE COME TO AN END AND IT HASN'T. THEY TOOK TO JANUARY PREMIUM BUT NOT MY VITALITY THEN THEY TOOK FEBRUARY'S PREMIUM WITH VITALITY AND 2 DAYS LATER THEY REFUNDED ME. <br> ON NUMEROUS OCCASIONS I TOOK MY DAUGHTER TO THE DOCTOR AND I HAD TO PAY IT AS THE MEDICAL AID POPPED UP A MESSAGE ON THE COMPUTERS AT THE DOCTORS I HAVE TO CONTACT THEM! I SENT THORUGH THE BILLS THAT I HAVE TO PAY FOR AND IT HAS BEEN NEARLY 2 MONTHS AND I AM STILL WAITING FOR PAYMENT!!<br> DISCOVERY INFORMED ME THEY ARE NOT PAYING THE OLD BILLS!!! <br> <br> <br> DISCOVERY IS PATHETIC
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I will investigate your query and provide you with feedback as discussed.
Kind regards
Jashvir
Thank you for your comment.
I will investigate your query and provide you with feedback as discussed.
Kind regards
Jashvir
