AB
Anja B

1 reviews | Active since Jan 2017

05 Jan 2017, 10:22

Worst service ever after app fails me once again

<p>Your useless app directed me to a 'fully covered' healthcare professional and now I am left to pay the difference. </p> <p> </p> <p>Nice one guys. After 3 hours of wasted time and money over the phone we are back to square one. Never been so disappointed in a company that takes so much of my money every month. Worst service and misleading so-called app for convenience. Get the with the program </p>

0
Replies (2)
Discovery Health
Discovery Health's reply05 Jan 2017, 11:16
Official

Dear Anjabredell

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply13 Jan 2017, 08:09
Official

Dear Anjabredell

We have been in touch with you to answer your comments.

Please let us know if you have any questions.

Regards
Discovery Health Servicing Team