Worst Service ever

PATHETIC SERVICE EVER:

It is Going for 2 months now that i have been struggling to get assistance for the Discovery medical aid.

In the January Discovery said they can't assist me on behalf of my husband to apply for the medical aid and they only do Application VIA Telephone , which takes for ever by the way, so my husband is very busy at work and Cant talk to them over the phone , so they suggested that we put the medical aid on my name just to get the Ball rolling and then when the medical aid is active i Can just full in a form to change the main member to my husband, I started emailing them since March (The medical aid started on the 01/02/2021) to assist me, which i only got an answer last week , i have filled in the form i have emailed it to Discovery And up until today NOTHING ..... We are without a medical aid for 2 months now. they promised it is going to take about 2-3 days to change the membership so i don't need to worry , My Husbands Company does not want to pay the contribution because the medical aid is still on my name???? I even had to make plan to remove my son from this medical aid to put him on my mother in Laws medical aid because DISCOVERY is to Pathectic to assist me!!!! so now i owe them 2 months of contributions which i cant pay because i just haven't received any assistance from Discovery , so we could not even use the medical aid...

For all the Good stuff i heard from Discovery and people who told me i wont regret going to Discovery , I REGRET cancelling Bonitas for this Medical aid.

please URGENTLY Cancel this membership i will go back to bonitas.