WD
Wiliecha D

1 reviews | Active since Feb 2025

27 Feb 2025, 13:49

WORST SERVICE EVER!!!!!!

I have never in my life, had such a horrible experience with Discovery medical aid. The lady I spoke to today was just extremely rude, when I requested to speak to someone else she told me I can phone back if I want someone else. We spend over R12000 for our medical aid and when asking them to fix a mistake and return the funds to my medical savings, I get so assistance whatsoever! Sis on you Discover I am disgusted! Till now I have not received someone to help me correct my medical aid!

0
Replies (2)
Discovery Health
Discovery Health's reply28 Feb 2025, 06:27
Official
Dear Wiliecha D

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply03 Mar 2025, 10:09
Official
Dear Wiliecha D Please check your emails for feedback from us. Regards
Discovery Health Servicing Team