SS
Sasja S

1 reviews | Active since Sept 2016

25 Feb 2022, 15:10

WORST SERVICE EVER

I have been trying for a whole week to reset and login to the mobile app. I tried to call the 08 number. NO ONE can assist me but instead transfers me and gives me the incorrect direct numbers. They advertise a call back on the website. ABSOLUTE LIES. There is no system there that allows a client to leave a voicemail or request a call back.

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Replies (2)
Discovery Health
Discovery Health's reply28 Feb 2022, 07:24
Official
Dear Sasja S We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply28 Feb 2022, 14:49
Official
Dear Sasja S We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team