Worst service ever!!!!

<p>My husband changed jobs. It was supposed to be a simple just him taking over the monthly premuims. What happens?</p> <p>We called in to get premuim that needs to be paid in May amount. R5'509 to be exact. We call in a week later to make sure that is still the amount and banking details we need to make payment to. We get sent banking details, we get sent a certificate also verifying that our withdrawel date is 30 April. So I made payment, sent through the proof of payment. Called them and now all of a sudden withdrawel date has changed to 31 Mar. I explained to them my husband was still employed by Whirlpool untill the 30 April and it got deducted from his salary that month so if they could verify with whom ever sent them the request... NO they don't do that, but they can chop and change their dates and not give you accurate figures if you phone in. </p> <p>I said to the lady if it was said to me the first or second time I phoned in I could have gotten it sorted out by now with Whirlpool, but it was never said to me even though they had already had it on their system. </p>