Worst Service Ever

My first review refers below : I have been trying to contact them since the beginning of lockdown (26 March) to cancel my subscription. No one ever answers the phone or responds to emails. This is costing R340 per month for a service I do not use or want and now am unable to cancel. I am a pensioner and no longer able to sustain this expense every month. Are you deliberately avoiding communication so you can ***** your clients money. Contact me immediately so I can resolve this ongoing problem.

Discover Health contacted me and assured me that this would be rectified and I was promised a refund backdated from May through to end of august. 1 month later and still no refund or any further communication! Still no answer on any of your call centre numbers. Disgusted!!