1 reviews | Active since May 2016
WORST SERVICE EVER
<p>Can you allow your staff member to phone me with such an attitude that they do not give me enough time to talk. That they are trying to talk just right over me? This is unacceptable. You were deducting money from my account which was unauthorised. It is between your member and yourself. You owe me more than R58000. And telling me that I am more than welcome to take it further. Sorry Discovery. This stinks.</p>
Dear adri-kruger
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
Dear adri-kruger
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
Dear adri-kruger
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear adri-kruger
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
My problem was not solved, and with the specific attitude of we will not solve your problem. Since when can a company deduct money from your account when you give them specific order that they cannot deduct money from your account? They need the member's consent. This matter should be between the member and themselves. It is not my problem and I will have to ask my lawyer to solve it.
My problem was not solved, and with the specific attitude of we will not solve your problem. Since when can a company deduct money from your account when you give them specific order that they cannot deduct money from your account? They need the member's consent. This matter should be between the member and themselves. It is not my problem and I will have to ask my lawyer to solve it.
Dear adri-kruger
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Dear adri-kruger
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Dear Discovery Health Servicing Team
My problem still not solved. I would say that it constitutes theft. You cannot take money from a non-member and then think it is OK. I have ordered you not to take money from my account, so if you still do it, that is theft. I am not your member and how you get your money should be a problem between you and your member, but to take it from my account without my permissionif theft, and stay theft.
Dear Discovery Health Servicing Team
My problem still not solved. I would say that it constitutes theft. You cannot take money from a non-member and then think it is OK. I have ordered you not to take money from my account, so if you still do it, that is theft. I am not your member and how you get your money should be a problem between you and your member, but to take it from my account without my permissionif theft, and stay theft.
Dear adri-kruger
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Dear adri-kruger
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team