RR
Rifat R

1 reviews | Active since Feb 2020

19 Oct 2023, 15:59

Worst service and procedures

Definitely the worst service, I have been with Momentum for years then moved over to Discovery a year ago only to have been fighting with them back and fourth for almost a year now for a claim, which they have been Reviewing for a year and the consultants just say I have to wait until I get feedback. Hopefully better companies can enter the SA market soon. I would give -1 if I could. The consultants are so used to being so lax they sound asleep.

0
Replies (2)
Discovery Health
Discovery Health's reply20 Oct 2023, 06:59
Official
Dear Rifat R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 Oct 2023, 14:40
Official
Dear Rifat R

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team