1 reviews | Active since Dec 2016

27 Jan 2020, 14:06

Worst service

Discovey just provided me with the worst possible service you can imagine - trying to change an incorrect cell phone number, turned out to be an half an hour process with zero luck! and now the lines have technical difficulties. For OTP changes one needs to phone the credit card division - ***, due some technical issue, the call goes to CARD COLLECTIONS - who in turn transfers you to a dead line! 5 consultants later, now i must send an email apparently - Discovery is obviously making to much money

0
Replies (2)
Discovery Health
Discovery Health's reply28 Jan 2020, 11:59
Official
Dear Nick H
 We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply29 Jan 2020, 09:28
Official
Dear Nick H  We have been in touch with you to answer your comments.  Regards
Discovery Health Servicing Team