1 reviews | Active since May 2017

11 Oct 2019, 12:47

WORST REFUND EXPERINCE

REF NO: *** MEMBER NO: *** WORST SERVICE WORST TURN AROUND TIME FALSE PROMISES UNINFORMED CONSULTANT THAT ARE RUDE AND ****Y PASS THE BUCK CLAIMS UNRESOLVED & JUST TOLD TO WAIT 2-3 WORKING DAYS ALL THE TIME EVERY AGENT GIVES A DIFFERENT RESPONSE I DO NOT HAVE ANY CONFIDENCE REGARDING MY HEALTH EVEN THOUGH MY PREMIUM IS R6600 DISCOVERY IS OFFICIALLY THE WORST IN SERVICE JUST AS EVERYONE HAS BEEN SAYING.

0
Replies (3)
Discovery Health
Discovery Health's reply11 Oct 2019, 14:16
Official
Dear Sydney

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team 
's update11 Oct 2019, 14:28
Reviewer Update
I HAVE BEEN PROMISED THAT FOR SO MANY TIMES IN THE LAST THREE DAYS.
THIS IS AN AUTOMATED ANSWER - NO ONE IS TAKING RESPONSIBILITY NEITHER CONCERNED.
I HAVE SEEN THIS IN THE LAST THREE DAYS, YOU WILL NOT SPEAK TO THE SAME PERSON TWICE,
I SPOKE TO KAMZA - NO ONE KNOWS HIM, I SPOKE TO THOBELA NO ONE KNOWS HIM - THEY MAKE UP NAMES IT SEEMS. DON'T MISLEAD AND GIVE NO CARE RESPONSE.
Discovery Health
Discovery Health's reply15 Oct 2019, 10:42
Official
Dear Sydney
 We have been in touch with you to answer your comments. 

Regards
Discovery Health Servicing Team