Worst Medical Insurance!!!! ****mers stay away

This has been an absolutely torrid experience. My husband pays for this medical aid. He's based in Europe. The payment was made and confirmation and proof sent however the incompetence at Discovery continues to tell me they are unable to track the payment and now have made my medical aid unoperational for the last 2 months. I've sent them numerous proof of payments. And confirmations from both banks. They keep saying the finance department is sorting it out but now I have no medical aid with my children while I wait for them to locate a payment that is already with them. The last time I called the lady was crazy enough to tell me we used the wrong account details however it's the account number listed on their official statement sent to me.

I would advise people to stay away from discovery health it's just been **** show after **** show