GH
Gavin H
1 reviews | Active since Mar 2009
21 Dec 2020, 13:18
Worst Medical Aid reason 2
Worst Medical Aid. I purchased a Tytohome device and after a week had no update on my purchase from MedXpress. All Discovery can do is log a call for MedXpress to phone me in 48hours. The website cannot even find a resolution for "How do I order and track my medicine from MedXpress?"
Not a medical aid anymore. Pefetic service.
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Replies (2)
Discovery Health's replyOfficial
22 Dec 2020, 07:13Dear Gavin We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply22 Dec 2020, 07:13
Official
Dear Gavin We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
24 Dec 2020, 13:27Dear Gavin We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
Discovery Health's reply24 Dec 2020, 13:27
Official
Dear Gavin We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team