WM
Wade M
1 reviews | Active since May 2023
19 Jul 2023, 15:30
worst medical aid provider
Pathetic service through and through.
I was on discovery medical aid from 2016 until 2023, which is when we transferred the medical aid into my wife's name. There has been no Gap in cover, and when i cancelled my medical aid, I asked the advisor can we not transfer the medical aid in her name. he assured me there will be no problems as there is no gap as long as we sort it out with in 90 days from the call. now they do not want to cover my wife's pregnancy, added a waiting period for pre-existing conditions, however this condition was while she was on the medical aid with discovery. pathetic through and through. all this while we are still paying them every month.
Helpful (0)
Replies (4)0
Replies (4)Discovery Health's replyOfficial
20 Jul 2023, 06:46Dear Wade M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply20 Jul 2023, 06:46
Official
Dear Wade M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
20 Jul 2023, 12:12Dear Wade M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply20 Jul 2023, 12:12
Official
Dear Wade M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
WM
Wade M's updateReviewer Update
27 Jul 2023, 15:17Cant believe im having to wait a week to get this sorted out. I now have the call recording which backs my claim, but now no one response and yet im meant to pay my premiums every month
WM
Wade M's update27 Jul 2023, 15:17
Reviewer Update
Cant believe im having to wait a week to get this sorted out. I now have the call recording which backs my claim, but now no one response and yet im meant to pay my premiums every month
Discovery Health's replyOfficial
08 Aug 2023, 14:55Dear Wade M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply08 Aug 2023, 14:55
Official
Dear Wade M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
