CB
Carika B

1 reviews | Active since Nov 2023

22 Dec 2025, 09:14

WORST MEDICAL AID. ONLY ABOUT MONEY

Discovery key care, worst medical aid. I took out this medical aid for my son, who's autistic and does not work or get an income. I pay the monthly contributions. Every year they ask for income verification "because according to them his income falls in the higher bracket". Every year I fight to keep him on the lower income, because I'm paying it. This year I received the same request and after numerous proof of income(bank statement) they raised his contribution. Best of all, he is almost never going to the doctor. I basically took it out for emergencies but luckily I got better service from another company.

0
Replies (2)
Discovery Health
Discovery Health's reply22 Dec 2025, 10:23
Official
Dear Carika B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Dec 2025, 16:56
Official
Dear Carika D 

Please check your emails for feedback from us.
 
Regards
Discovery Health Servicing Team