WV
Werner V

1 reviews | Active since Dec 2020

18 Dec 2020, 12:52

Worst Medical Aid I've ever had.

My GP registered an PMB related to a positive test for Covid-19. After calling Discovery I was told that the PMB has been registered and that WHO benefits would apply. Discovery However want's to tell the world what medication is good enough or not, nothing that my GP prescribed is covered under Discovery's approved list of medication. Go figure.....been with you guy's for fourteen and a half years and my opinion of you stinks. Pity my employer thinks you're the only way to go. If I had a choice I would have canned you long time ago. You suck.

0
Replies (3)
Discovery Health
Discovery Health's reply21 Dec 2020, 07:23
Official
Dear Werner V
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply22 Dec 2020, 16:04
Official
Dear Werner V
 
We have sent feedback to you on email as we could not contact you telephonically. 

 
Regards 
Discovery Health Servicing Team 
WV
Werner V's update22 Dec 2020, 18:22
Reviewer Update
Dear Discovery.....You've sent feedback? Bull ****, I have nothing in my inbox except for rejected claims. My phone is on 24/7 and there is not a single missed call or an attempt from you to prove me otherwise. As to your list of PMB's, I have discussed this with my GP and a couple of other medical practitioners and guess what? They all recon the **** on your list is worthless for treatment in this case. Please don't underestimate my intelligence, don't contact me, don't expect anything from me, you are just **** poor and that is that.