CN
Claudine N

1 reviews | Active since Oct 2019

26 Oct 2019, 16:16

Worst medical aid ever

Clearly from all the reviews im not the only one to experience such pathetic service from Discovery. All the desicions they make are entirely based on the business not in the interests of the client. Discovery makes you see many doctors for motivations and your savings get used up just for them to reject your claim and you have to pay for your medication as its a matter of life and death. And at the same time pay for the dr visits because you required motivation. When you complain its pointless because they still follow the same practice its business first. In my case me and my unborn child are at risk because Discovry refuses to fund a medication i need from the pmb as i dont meet their requirements what the hell. So even with all the motivation they still decline your request yet im a paying client they not doing all this for free. But i definitely have taken this up with the CMS and i will complain about discovery on all platforms of social media and i will discourage many people to leave the medical scheme and i will tarnish their name because i have suffered tremendously because of them...Even Baragwanath is faster than discovery in assisting vritical conditions

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Replies (1)
Discovery Health
Discovery Health's reply28 Oct 2019, 08:52
Official
Dear Claudine Nathoo

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team