JP
Jermaine P

1 reviews | Active since Apr 2013

25 May 2015, 13:54

Worst medical aid ever!!!!!

after being on my medical for 9 years I was told by discovery medical aid call center that this medical aid would be better. After signing a month or so later I attempted to use my medical aid to buy medicine to my surprise I was on a 3 month waiting period???? When I call to try and understand why the response was because I had dental procedure coming up which by the way I am paying cash and have been so how is it any risk for discovery if the reason is for something they won't even be paying for. Well I will be changing back to my old medical aid because this company is just a **** to to care for people but just to make money

0
Replies (1)
Discovery Health
Discovery Health's reply27 May 2015, 13:07
Official
Hello HelloJP123,

Thank you for your comment.

Due to the Confidentiality Act, the Scheme is unable to provide you with any information on the membership unless we receive written confirmation from the principal member. We will investigate the matter and contact the principal member to discuss the outcome.

Kind regards
Rishana